Because we only use butter (and lots of it) in our cake batters and buttercream, it is imperative that the cake is served at room temperature. Of course, the temperature of the room itself will have an impact, but we recommend the following times for cakes to be left out:
6″ – at least 4 hours
8″ – 10″ – at least 5 hours 2 tier – at least
6-7 hours depending on the size
Your cake will be cold at pickup. If you are serving your cake shortly after pickup, we are happy to take single tier cakes out of refrigeration early. Two tier cakes, however, should be cold for transportation, however. Smash cakes need to be extra soft so we recommend leaving them out overnight!
If you must cancel your order for any reason you must inform us FIVE DAYS BEFORE YOUR ORDER IS TO BE PICKED UP in order to receive a full refund. PICKUP TIMES CANNOT BE CHANGED WITHIN 24 HOURS of the of the designated pick up time reflected on this invoice. Please check your order prior to leaving the bakery. Once the items have left all sales are final. Because of the perishable nature of the product we can not accept returns of exchanges once the order has left the shop.